Can Passengers Make a Compensation Claim After a Car Accident?

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Published by Preston Law on 10/03/2026

Can Passengers Make a Compensation Claim After a Car Accident?

If you’ve been injured as a passenger in a car accident, you might be wondering whether you can claim compensation — especially if the driver was a friend or family member. The answer is yes, and it’s simpler than you think.

In Queensland, passengers have strong rights under the Compulsory Third Party (CTP) insurance scheme. You can make a passenger compensation claim against the at-fault driver’s CTP insurer, regardless of whether that driver was behind the wheel of the car you were in or another vehicle involved in the crash.

Quick Answers

  • Passengers can claim compensation through Queensland’s CTP insurance scheme
  • You claim against the at-fault driver’s CTP insurer, not the driver personally
  • Passengers are rarely considered at fault for accidents
  • You can claim for medical expenses, lost income, pain and suffering, and rehabilitation
  • You have 9 months from the accident date to lodge your claim (or 1 month after seeing a lawyer)
  • Legal representation significantly increases compensation amounts

How Passenger Compensation Claims Work in Queensland

Queensland’s CTP insurance scheme protects anyone injured in a motor vehicle accident, including passengers, drivers, pedestrians, cyclists, and motorcyclists. Every registered vehicle in Queensland is required to have CTP insurance, ensuring there is always an insurer to claim against when someone else is at fault.

As a passenger, you’re in a unique position. You weren’t controlling either vehicle, which means you’re almost never considered responsible for the crash. This puts you in a strong position to claim compensation for any injuries you’ve sustained.

Who Do Passengers Claim Against?

When you’re injured as a passenger, you make a compensation claim for passenger injuries against the CTP insurer of the at-fault vehicle. This might be the car you were travelling in, or it could be another vehicle involved in the accident.

The claim is made against the insurance company, not against the driver personally. This is important to understand, particularly if the at-fault driver is a friend, family member, or partner. The driver won’t be financially impacted by your claim — the CTP insurer covers all costs, including medical expenses, legal fees, and your compensation payout.

According to the Motor Accident Insurance Commission (MAIC), Queensland’s CTP regulator, CTP Insurance ensures passengers or individuals who were injured wholly or partly due to the actions of another driver receive the necessary support in regards to medical treatment and rehabilitation support without causing financial strain on the driver. 

What Can Passengers Claim Compensation For?

Your passenger compensation claim can cover a wide range of losses and expenses related to your injuries:

  • Medical and rehabilitation costs — including hospital treatment, surgeries, physiotherapy, ongoing medical care, medications, and any future treatment you’ll need.
  • Loss of income — wages you’ve lost while recovering, plus any future earning capacity if your injuries affect your ability to work long-term.
  • Pain and suffering (general damages) — compensates you for the physical pain and emotional impact of your injuries. 
  • Care and support services — including professional care or compensation for family members who’ve provided care assistance during your recovery.
  • Travel and incidental expenses — for costs like parking at medical appointments, travel to treatment, and other reasonable expenses related to your injury.

If you’re working with an experienced car accident lawyer, they’ll ensure every applicable expense is included in your claim.

Time Limits for Passenger Claims

Queensland has strict time limits for making CTP claims. You must lodge a Notice of Accident Claim form within 9 months of the accident date. However, if you consult a lawyer in Cairns or a solicitor in Cairns for legal advice, this timeframe reduces to just 1 month after your first consultation.

Usually exceeding these timeframes does not preclude you from claiming compensation. If these timeframes pass, you can lodge your Notice of Accident Claim form however you will need to provide a Reasonable Excuse for Delay. For assistance with this, speak to a local compensation lawyer.

The most important time frame is the 3 year limitation period which commences from the date of the accident. If you do not extend the limitation period or commence proceedings within this timeframe, you will be barred from proceeding with a claim for compensation. For example, if you were involved in an accident on 1 January 2026, you must commence proceedings or extend the limitation period prior to 1 January 2029.

Missing these deadlines can prevent you from claiming compensation entirely, so it’s essential to act quickly after an accident.

What If You Can’t Identify the At-Fault Driver?

In hit-and-run accidents or situations where the at-fault vehicle can’t be identified, you can still claim compensation through the Nominal Defendant scheme. This Queensland Government department acts as the insurer when vehicles are unidentified or unregistered.

Strict time limits apply to Nominal Defendant claims. You must lodge within 3 months of the accident date if the driver remains unidentified. 

If you miss the 3 month time frame, you can still lodge your Notice of Accident Claim form accident the Nominal Defendant within 9 months of the accident date, however you must provide a Reasonable Excuse for Delay. If you do not lodge your Notice of Accident Claim form with the Nominal Defendant before the 9 month limitation period, you will be barred from proceeding with a claim.

Steps to Make a Passenger Compensation Claim

Start by gathering essential information: the registration number of the at-fault vehicle, police report details if available, medical records documenting your injuries, and contact information from any witnesses.

You’ll need to identify the CTP insurer using the at-fault vehicle’s registration number through MAIC’s online search tool. Then complete and lodge a Notice of Accident Claim form, which includes a medical certificate completed by your doctor.

If you’re dealing with injuries from a car accident and need guidance navigating the CTP claims process, an accident compensation lawyer can handle the complex legal requirements while you focus on recovery. Legal support ensures you meet all deadlines, maximises your compensation, and protects your rights throughout the process.

Getting Legal Help With Your Claim

The CTP claims process involves complex legal procedures, strict deadlines, and detailed negotiations with insurers. Professional legal advice dramatically improves claim outcomes and ensures you receive fair compensation for your injuries.

Disclaimer: This blog is intended for informational purposes only and does not constitute legal advice. For guidance tailored to your specific circumstances, please consult a qualified legal representative.

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